Delivery

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About Us :

Zeststreet are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the contact page on the website.

Our Contact details: Zeststreet Limited, 45 Avenue Road, Finchley, London, N12 8PY, United Kingdom.

Email:

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card and debit card payment and PayPal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping & Delivery :

All items are sent by Royal Mail First Class.

First Item: £2.55 Each subsequent item + 55p

ORDERS OVER £40 ARE SHIPPED FREE OF CHARGE IN THE UK

First item: £ 3.65 Each subsequent item: £ 1.55

First item: £4.95 Each subsequent item £2.55

Please be aware that AEROSOLS can no longer be shipped due to Royal Mail restrictions.

All countries outside the EU may have additional customs clearance charges. Any customs or import duties are levied once the package reaches it's destination country. Additional charges for customs clearance must be borne by the recipient. We regret that we have not control ver these charges and canot predict what they may be. For further details please contact your loal customs authority.

Delivery Schedule We deliver your order right away. Order before 4pm and as long as the item is in stock, we will endeavour to ship your order on the same day.

Orders are processed between Monday and Saturday from 09:00 - 16.00 GMT, excluding Bank and Public Holidays. Orders placed on a Sunday, a Bank Holiday or after 16:00 GMT will be processed on the next working day (Monday to Saturday).

UK orders are sent via Royal Mail 1st Class post and should be delivered on the next working day or within in 48hrs. Please note that we cannot be held responsible for items delayed in the postal system as this is beyond our control. On occasions we have experienced longer delivery timescales due to delays within the receiving country.

International Orders are shipped using Royal Mail Airmail.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges 20% VAT are added to all orders

Privacy Policy Zeststreet do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:

a. Take and fulfill customer orders.

b. Administer and enhance the site and service.

c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy:

We hope that you are happy with your purchase from Zeststreet. However if you need to return anything, please contact us first by . We will then be able to advise you on how to return your goods.

Goods may be returned if:

They have been un-opened and unused and are in a re-salable condition. By this we mean that all packaging and or cellophane wrapping and tamper resistant seals must be intact.

We have sent the wrong products in an order (If this is the case we will cover all relevant postage costs).

You wish to return your goods for any reason other than them being faulty or the wrong orders, we will refund the value of the goods on receipt (excluding delivery) or exchange them if requested

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm