Delivery

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About Us :

ZestStreet is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the contact page on the website.

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When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Please be aware that AEROSOLS cannot be shipped due to Royal Mail restrictions.

Delivery Schedule We processes your order right away. Order before 4pm and we will endeavour to ship your order on the same day.

Orders are processed between Monday and Friday from 09:00 - 16.00 GMT, excluding Bank and Public Holidays. Orders placed on a Saturday, Sunday, a Bank Holiday or after 16:00 GMT will be processed on the next working day (Monday to Friday).

In an effort to keep costs down our delivery service does not include tracking.

We ship to the United Kingdom and the rest of the world by Royal Mail. Delivery time will vary depending on the country you are in. Please allow 2/3 working days in the UK, 5/10 for the rest of Europe and 10/20 for beyond. Shipping charges are not refundable.

Large orders - we ship international parcels up to a weight of 2kg as over this weight incurs excessive postal costs. Consequently large orders will be sent out in multiple parcels.

Please note that we cannot be held responsible for items delayed in the postal system as this is beyond our control. On occasions we have experienced longer delivery timescales due to delays within the receiving country.

Pricing

20% VAT is included on all orders delivered within the EU.

All countries outside the EU may have additional customs clearance charges. Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We regret that we have no control over these charges and cannot predict what they may be. For further details please contact your local customs authority.

Privacy Policy - ZestStreet does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders.

b. Administer and enhance the site and service.

c. Only disclose information to third-parties for goods delivery purposes.